Terms and Conditions

1. General

1.1 Scope of application

These General Terms and Conditions apply in the version valid at the time of the conclusion of the contract for all business relations between us of Justhome GmbH, Chausseestrasse 15, 10115 Berlin and you. If you use conflicting general terms and conditions, these are hereby expressly contradicted.

1.2 Contract agreement

Contract language is German. The English version only serves as a reading version.

1.3 Registration (free user agreement)

To use the full scope of our website, it is first necessary to create a customer account. Here, the data required for the provision of services by us will be requested. The entries are confirmed by clicking on the "Register" button. You will then receive a confirmation e-mail with the information required for a login. Only when you have logged in to our website for the first time with these details is the registration complete. The password that enables you to access the personal area must be treated as strictly confidential and may not be disclosed to third parties under any circumstances. You shall take appropriate and reasonable measures to prevent third parties from obtaining knowledge of your password. A customer account cannot be transferred to other users/customers or other third parties. By registering, you enter into a free user agreement with us.

1.4 Subsequent changes to the terms and conditions

We are entitled to make subsequent adjustments and additions to the General Terms and Conditions of Business in relation to existing business relationships, insofar as changes in legislation or case law make this necessary or other circumstances lead to the contractual equivalence relationship being disturbed to a more than insignificant extent. A subsequent amendment of the terms and conditions shall become effective if you do not object within six weeks after notification of the amendment. At the start of the period, we will expressly draw your attention to the effect of your silence as acceptance of the contractual amendment and give you the opportunity to make an express declaration during the period. If you object within the time limit, both we and you may terminate the contractual relationship without notice, unless we allow the contractual relationship to continue under the old General Terms and Conditions.

2. Description of services

2.1 General

We specialize in the field of construction financing and help you find the right loan for your future home. However, we only act as an intermediary for real estate loans and forward your requests. Our mediation service is completely free of charge for you. In addition, we have presented the most important basics of construction financing on our platform in various articles for you in a simple and understandable way to give you a better introduction to the topic.

2.2 Mediation

If desired, we will forward your application to suitable lenders after our consultation. This is done either via one of our customer advisors or directly via our automatic offer request, which you can fill out and send on our website.
However, we only act as an intermediary in this process and do not ourselves become a contractual partner in the loan between you and the lender. However, we will receive a commission from the lender upon successful conclusion of a loan agreement with you. Further information can be found in the "European Standardized Information Sheet" (ESIS for short). The list of lenders can be found on our website or will be made available to you for inspection prior to the mediation.

3. your responsibility

3.1 General

You are solely responsible for the content and accuracy of the data and information you provide. You also undertake not to transmit any data whose content infringes the rights of third parties or violates existing laws. By transmitting data to us, you confirm that you have complied with copyright regulations.

3.2 Indemnification

You shall indemnify us against all claims asserted against us by third parties on account of such infringements. This also includes the reimbursement of costs of necessary legal representation.

3.3 Data backup

You are jointly responsible for backing up the information sent to us. We cannot be held responsible for the loss of your transmitted information, as we do not provide a general data backup guarantee.

3.4 Acting on your own responsibility

You are obligated to cooperate as may be necessary for the contract (e.g., comprehensive duty to provide information) so that we can perform the contractually agreed service (e.g., consulting).


We would like to point out that legal advice or examination is not part of our service and that you must commission a specialist for this. We only give you general advice and provide you with our content, the interface or our computers for information purposes.


We do not check the completeness and correctness of the results generated independently by means of our interface or calculator. We provide you with these and our website contributions merely as (technical) assistance, but cannot check whether all the information required for your individual project is sufficiently taken into account by our tools and contributions.


An e.g. economic success resulting from the execution of the contract or the utilization of our information (e.g. actual conclusion of a loan contract) is expressly not owed and can also not be guaranteed, since you are solely responsible for the content/information fed/transmitted by you and we act only as an intermediary.

4. Termination of a customer account

The user relationship is concluded for an indefinite period. It begins with the activation of the account and can be terminated by you at any time by deleting your profile via the usual account deletion routine or by giving notice in text form to us. In particular, we reserve the right to delete user accounts that are not fully logged in and have been inactive for a period of at least six months. With the termination of the free user contract, the profiles and contents assigned to the account will also be deleted.

5. Usability of the services

5.1 Further development of the service / availability

We make every effort to adapt our services to current technical developments. We therefore reserve the right to make changes to the agreed services, provided that such changes do not affect the core services and are reasonable for the contractual partner, taking into account the interests of the contractual partner. We are also entitled to interrupt the website operation partially or completely within reasonable limits for the purpose of updating and maintenance. In this respect, we do not guarantee the availability of the offered services at any time and do not warrant that the offered services or parts thereof will be made available and can be used from any location.

5.2 Technical requirements

The use of the website requires corresponding compatible devices (e.g. functioning internet access). It is your responsibility to put or keep your devices in a condition that allows the use of the website services.

6. contents, interface and computer

6.1 Copyright protection

The provided contents, the user interface and our computers may be protected by copyright. We alone are entitled to all rights flowing from the copyright. The copyright covers in particular the complete program code, the structure as well as the appearance and the design of the applications of the surface and/or the computers and/or our contents. Any altering duplication, passing on, change etc. is not permitted without express permission. In particular, the making of screenshots, copies and the downloading of graphics is prohibited.

6.2 Restriction of the right of use

You are prohibited from using our content, the interface and the computers for purposes other than those agreed upon.

6.3 Updates and upgrades

We are entitled to change our contents, the user interface or the computers within the scope of updates and upgrades. These changes may also be subject to copyright protection.

7. Consent to be contacted

I agree to be contacted and advised in the future about offers and services of Justhome GmbH by e-mail, telephone, SMS or WhatsApp. This declaration of consent can be revoked at any time without giving reasons in writing or by sending a corresponding e-mail to info@justhome.co. 

8. Liability

8.1 Disclaimer

We as well as our legal representatives and vicarious agents are only liable for intent or gross negligence. Insofar as essential contractual obligations (i.e. obligations whose compliance is of particular importance for the achievement of the purpose of the contract) are concerned, we shall also be liable for slight negligence. In this case, liability shall be limited to the foreseeable damage typical for the contract. With respect to entrepreneurs, we shall be liable in the event of a grossly negligent breach of non-essential contractual obligations only to the extent of the foreseeable damage typical for the contract.

8.2 Reservation of liability

The above exclusion of liability shall not apply to liability for damages resulting from injury to life, body or health. The provisions of the Product Liability Act shall also remain unaffected by this exclusion of liability.

8.3 Data backup

We perform effective data backups as part of our service provision, but we do not provide a general data backup guarantee for the data you transmit to us. You are also responsible for creating appropriate backups of your data at regular intervals to prevent data loss. We will exercise reasonable care in providing the agreed service and will provide the data backup with the necessary expertise. However, we do not warrant that the stored content or data you access will not be inadvertently damaged or corrupted, lost or partially removed.

8.4 Risk notice

The content of our website postings, interface and calculator is for informational purposes only. The data/information originates from sources which we consider to be trustworthy and which could be obtained by anyone from the publicly accessible media or other sources of information at the relevant time. However, we cannot and do not guarantee the correctness, reliability, accuracy and completeness of the information. In particular for a legal examination and/or consultation you have to assign a specialist.

9. Final provisions

9.1 Place of jurisdiction

Our registered office is agreed as the exclusive place of jurisdiction for all legal disputes arising from this contract, provided that you are a merchant, a legal entity under public law or a special fund under public law.

9.2 Choice of law

Unless mandatory statutory provisions according to your home country's law conflict with this, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

9.3 Consumer dispute resolution procedure

The EU Commission has created an Internet platform for the online resolution of disputes concerning contractual obligations arising from online contracts (OS platform). You can access the ODR platform at the following link: http://ec.europa.eu/consumers/odr/. We are not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.

9.4 Severability clause

The invalidity of individual provisions shall not affect the validity of the remaining General Terms and Conditions.